returns and order policies
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My order arrived with the wrong items.
That is very uncool of us, so sorry! We want to make sure you get exactly what you ordered, but sometimes things get a bit messed up.
Fill out this form so we can understand what went wrong and make sure to include a photo of what you received. We’ll take a look and make sure you get what you ordered. If something is wrong with the chocolate or wrapper, please add the expiration date listed on the back of the bar.
If you have any questions, please let us know! Our team can be reached via email at support@feastables.com and through live chat or through our social media channels, and we will make sure we get back to you within 1 business day so you won’t be kept waiting!
Return and Exchange Policy
Since our products are perishable items we don’t accept returns or exchanges. If you received the wrong items or your order is damaged or lost, please reach out.
If you purchased a Deez Nutz t-shirt, hoodie, or trucker hat and would like to exchange it within 30 days, please visit this portal to get started.
Please note we cannot provide replacements for orders placed more than 60 days ago.
If you have any questions, you can fill out this form to contact us via email, reach out directly to support@feastables.com or send us a DM on any of our social channels. Either way, we’ll make sure to get back to you within one business day so you won’t be kept waiting!
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Refund Policy
Since chocolate is a perishable item we do not accept returns or exchanges and cannot provide refunds.
You can also see our Cancelation Policy HERE
If something is wrong with your order please reach out, include a photo and we’ll take a look. Please note we cannot replace or refund an order that was placed more than 60 days ago.
If you have any questions, you can fill out this form to contact us via email, reach out directly to support@feastables.com or send us a DM on any of our social channels. Either way, we’ll make sure to get back to you within one business day so you won’t be kept waiting!
Cancellation Policy
Our fulfillment team begins working on your order as soon as it’s placed, so once an order is placed we can’t cancel or make changes.
If you have a question about your order our team can be reached via email at support@feastables.com, chat, or through our social media channels. We’ll make sure we get back to you within 1 business day so you won’t be kept waiting!
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Order Change Policy
Due to the many moving parts, once an order is placed and shipped, we are unable to make changes.
Our team can be reached via email at sales@mrbeastchocolate.net.net, chat or through our social media channels, and we will make sure we get back to you within 1 business day so you won’t be kept waiting!
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I have a question about my free t-shirt.
Our t-shirts that are available are limited edition and available for a limited time while supplies last.
When you purchase the Ultimate Beast Bar bundle, the Everything Bundle, or more than 3 items you will receive this shirt. The t-shirt will be automatically added to your cart, where you can choose your size.
These t-shirts are a free gift to you, are not eligible for returns or exchanges and the design is subject to change. If it doesn’t fit, give it to your buddy!
*Important Reminder*
It is only 1 shirt per order, regardless of how many bundles are included in your cart.